The rules for using this website and our dispatch services.
Effective date: October 21, 2026
These Terms of Service (“Terms”) govern your use of the Primeway Enterprises LLC website and the dispatch services we provide. By using the website or engaging our services, you agree to these Terms. If you do not agree, please do not use the website or services.
Primeway Enterprises LLC provides truck dispatch and carrier support services to licensed motor carriers, including load sourcing, rate negotiation, paperwork support, broker onboarding assistance and related administrative help. Our services are for businesses only.
Before we dispatch for you, you and Primeway will sign a written Dispatch Service Agreement that sets out fees, duties and term. If these Terms conflict with that agreement, the signed agreement controls for the services it covers. This website does not itself create a dispatch relationship.
If you are a carrier using our services, you represent and agree that you will:
Freight availability, rates and market conditions change constantly. We do not guarantee any number of loads, rates per mile, revenue, profit or results. Statements on this website about better rates or steady lanes describe our goals and efforts, not promises.
Fees are agreed in writing before service begins. Invoices are payable as stated in your agreement and may be paid through third-party payment providers. Late or disputed amounts are handled under our Refund & Cancellation Policy and your agreement.
If you opt in, we may send you text messages as described in our SMS Terms. You may opt out at any time by replying STOP. You also agree that we may contact you by phone and email about your inquiry and services.
You agree not to misuse the website, including attempting unauthorized access, introducing malware, scraping at scale, interfering with operation, or submitting false or fraudulent information. The website content, design and trademarks belong to Primeway Enterprises LLC or its licensors, and you may not copy or reuse them without permission, except for personal, non-commercial viewing.
This website mentions third-party companies and may link to third-party sites. Those parties are independent, and we are not responsible for their products, services, content or policies. Their names and trademarks belong to their owners and are used for identification only.
The website and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Information on this website is general in nature and is not legal, tax, insurance or financial advice.
To the fullest extent permitted by law, Primeway Enterprises LLC and its owners, employees and contractors will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, loads or business opportunities, arising from your use of the website or services. Our total liability for any claim relating to the services will not exceed the fees you paid to us for the services giving rise to the claim during the three (3) months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.
You agree to indemnify and hold harmless Primeway Enterprises LLC from claims, losses and expenses (including reasonable attorneys' fees) arising from your operation of equipment, transportation of freight, breach of these Terms or applicable law, or inaccurate information you provide.
You may stop using our services at any time as described in our Refund & Cancellation Policy. We may suspend or end services if you breach these Terms or your agreement, lose required authority or insurance, or engage in conduct we reasonably believe is unlawful or harmful.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Before filing a claim, the parties agree to try in good faith to resolve the dispute informally by written notice and discussion for at least 30 days. Any claim not resolved informally will be brought in the state or federal courts located in Pennsylvania, and each party consents to that jurisdiction.
We may update these Terms. The effective date above shows the latest version. Continued use of the website or services after an update means you accept the revised Terms.