How Primeway Enterprises LLC collects, uses and protects information.
Effective date: October 21, 2026
Primeway Enterprises LLC (“Primeway,” “we,” “us” or “our”) provides truck dispatch services to businesses. This Privacy Policy explains what information we collect through this website, by phone, text message and email, how we use it, and the choices you have. By using this website or our services, you agree to this policy.
Information you give us. When you submit our contact form, call us, text us or sign up for services, you may provide your name, company name, phone number, email address, equipment type, fleet size, preferred lanes and any message you write. During onboarding we may also receive business documents such as operating authority details, insurance certificates, W-9 forms and similar carrier-packet items.
Information collected automatically. Like most websites, our hosting provider may log technical data such as IP address, browser type, device type, pages visited and the date and time of visits. This website does not use advertising cookies. If we add analytics tools in the future, we will update this policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing with subcontractors in support services, such as customer service or messaging platform providers, is limited to what they need to deliver messages on our behalf.
If you opt in, we send text messages about dispatch services, onboarding, load coordination, documents and account notices. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for help. Consent to receive text messages is not a condition of purchasing any service. Full details are in our SMS Terms.
We do not sell your personal information. We share information only as follows:
Payments are processed by third-party payment providers. We do not collect or store full payment card numbers or bank login credentials on this website. Those providers handle your payment information under their own privacy policies.
We keep information as long as needed to provide services, meet legal, tax and accounting requirements and resolve disputes, then delete or de-identify it. We use reasonable administrative, technical and physical safeguards, but no system is completely secure, and we cannot guarantee absolute security. Please do not send sensitive numbers (bank account, card or Social Security numbers) by email or text.
To make a request, contact us using the details below. We may need to verify your identity first.
Our services are for businesses. This website is not directed to children under 18 and we do not knowingly collect personal information from them.
Our website may link to third-party sites, such as FMCSA resources. We are not responsible for their content or privacy practices.
We may update this policy from time to time. The effective date above shows when it was last changed. Continued use of the website or services after changes means you accept the updated policy.